Our Commitment
Whistleblowing System
Whistleblowing System (WBS) is a system that provides a means for stakeholders to make complaints regarding alleged violations that occur in the Company. Pertamina's WBS can be accessed by all stakeholders including the public through various complaint channels, namely:
Call Center : 135 ext. 8 atau 021-23507051
Whatsapp : +62 811-1067-9111
Fax : (021) 381 5912
Email : pertaminaclean@tipoffs.com.sg
Mail Box : Pertamina Clean P.O. Box 2600 JKP 10026
Website : https://pertaminaclean.tipoffs.info
WBS management is carried out with the principles of confidentiality, anonymity and independence. Every complaint received is received by an independent consultant who will analyze and ask for more detailed information from the reporter to then be submitted to Pertamina. Furthermore, Pertamina will follow up on the complaint, in accordance with the provisions applicable in the Company.